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Disabled and accessible information

We hope that your visit to St David's is a pleasant experience but recognise that for some guests with disabilities, it can be daunting and can often cause anxiety and frustration in navigating a destination such as ours. We are here to help! 

If you can’t find the information you need please don’t hesitate to contact us.  

Shop Mobility Service


There are disabled car parking spaces on every level of our car park. 

St David's is also the new home of Shopmobility, Cardiff. You will find this service on P3 (first level of parking) of our new state-of-the-art car park facility.

The Shopmobility team are contactable on 029 2039 9355. 

The Shopmobility office is open:

  • Monday -  9:00am - 4pm
  • Tuesday -  9:30am - 4pm
  • Wednesday -  9:30am - 4pm
  • Friday -  9:30am - 4pm
  • Saturday 9:30am - 3pm
  • Thursday & Sunday - Closed
  • Bank Holidays - Closed

Find Shopmobility on the Centre Map.



As part of our partnership with AccessAble who currently survey the centre, we are committed to ensuring that accessibility is a focus. To read the details and go to the AccessAble website please click here >>

You'll find our lifts at Eastside, as well as near Costa Coffee on the lower level and Hollister on the upper level. 

You'll find our toilet facilities located at Eastside on both the upper and lower levels. They include changing facilities for families and adapted facilities for disabled users, including a Changing Places facility. 

Hidden Disability Lanyard


The Information Desk located on the Upper Level outside Debenhams and Starbucks provide free Hidden Disability Lanyards to guests requiring additional assistance while visiting the centre, our stores and restaurants. Subject to availability.