Watch Manager, Cardiff
Laings, currently in the hands of the sixth generation of the Laing family, is a luxury destination for jewellery and watches. With over 180 years of heritage, Laings has grown to be known as a leading luxury family jeweller, with four locations – Glasgow, Edinburgh, Southampton and Cardiff – and six showrooms across the United Kingdom.
Today, Laings offers an expertly curated selection of fine jewellery and watches from some of the world’s most prestigious brands, as well as bespoke design and services by the team’s master goldsmiths and jewellery designers. Through the passion we have for our industry and commitment to luxury customer service, we create unforgettable experiences for our clients and capture their imaginations whenever they enter our world.
We are proud of a culture that makes everyone feel welcome, with the signature warmth of Laings being felt from the moment you step foot through our doors. Our principles of culture are based on mutual respect, honesty and trust, to foster an environment that makes employees feel inspired every day. We encourage individuality, tenacity and drive to help continue the legacy of Laings and shape the future of a business we are all proud to work for.
Your New Role
We have a permanent role available for a passionate Watch Manager, based in Cardiff. You will bring your enthusiasm and knowledge of renowned brands, Rolex and Patek Philippe to our exciting new store. The Watch Manager will support the Store Manager in the day to day running of the store. They will support a motivated and focused sales team through leading by example and maintaining a positive attitude. They are accountable for their team achieving their sales targets though outstanding customer service and selling ability.
The successful candidate will also be involved in the training and development of new staff and taking part in the recruitment process when required.
Responsibilities include but are not limited to the following:
Skills and Experience Required:
What we will offer you
From unrivalled industry training to discounts on some of the UK’s leading retailers, Laings has built our approach to benefits around the needs of our employees to ensure their happiness, health and wellbeing – in and outside of work. We are proud to be an equal opportunities employer who encourages candidates from a wide range of backgrounds. We offer a competitive salary and rewards package, complemented with a range of fantastic benefits including healthcare & dental plans, wellbeing support, pension, health club discounts, 28 days holiday, and a generous employee discount scheme.
Working hours will be 38.75 hours per week, working 5 days out of 7.