You can find our Guest Services team on the upper level of Grand Arcade, near Bershka, Stradivarius and Starbucks. The friendly team can help you with directions, information and Gift Cards.
For lost and found please contact the Guest Services team on 02920 367660.
Monday to Saturday: 9.30am-7pm
Our toilets are comfortably located within our Eastside mall (near the food offer) on both the ground floor and first levels. They include changing facilities for families and adapted facilities for disabled users, including a Changing Places facility.
Monday to Saturday: 8am - midnight
Sunday: 10:30am - midnight
We have recently installed our NEW member only WiFi... A faster, stronger connection. Just search for St_Davids_Guest and sign up to have free WiFi whenever you visit St David's.
If you require first aid please find a member of staff who will be able to offer further assistance.
Get instant access to your cash from one of our ideally located cash machines.
You can find our ATMs (one on lower level and one on upper level) by our toilets.
There are also free cash machines located within Eurochange, Principality, Barclays and Tesco.
Currency exchange is offered by a number of our retailers. A full list of our stores can be found here.
Some of our restaurants and cafes may be able to offer a baby bottle/food warming service. You can find a full list of our restaurants and cafes here.
See a full list of who is part of the Refill me! Scheme here
Many people on the autism spectrum have difficulty processing everyday sensory information, and we recognise that visiting a shopping centre can present a difficult environment to some. We have therefore introduced our new sensory toys for those needing some time out and they can be found within our Guest Services desk at St David’s.
We've put together a handy guide for autistic guests to help make your trip to St David's Cardiff more comfortable. It's full of useful information about toilets, lift areas, quiet periods and more. You can check it out here.
ChargedUp phone charging is now at St David's! ChargedUp are on a mission to keep your devices charged when you are on the go. All of their power banks have every cable you could possibly need built-in. This includes Lightning for Apple devices, micro-USB for Android and USB-C too. To access one of the fast-charging power banks at St David's simply download the “ChargedUp” app on the App Store or from the Google Play store